If your computer won’t recognize a CD, there are a few possible explanations. One is that the disc is scratched or dirty. Another is that the drive has malfunctioned.

If the disc is scratched or dirty, you can try cleaning it. First, try wiping it with a soft, dry cloth. If that doesn’t work, you can try using a CD cleaner. Be careful not to scratch the disc further.

If the drive has malfunctioned, you may need to have it repaired or replaced.

How do I get my computer to recognize my CD drive?

Your computer’s CD drive may not …