It’s happened to all of us. We’ve been working on a document or project, and then suddenly the file is gone – deleted accidentally, or by a virus. Whatever the reason, the end result is the same – that document is gone, and all our hard work with it.

But don’t panic. There is still a chance to get that document back, even if it feels like it’s been lost forever.

The first step is to stop using the computer. This is because the more the computer is used, the more chance there is of the file being overwritten and …