resetting your mac to factory settings will erase all of your data, including photos, music, and documents.

before you reset your mac, be sure to back up your data to an external hard drive or to a cloud-based storage service.

to reset your mac to factory settings, go to the system Preferences app and click on the “reset” tab.

from there, click on the “restore to factory settings” button and follow the on-screen instructions.

resetting your mac to factory settings will take a few minutes, and your mac will restart a few times during the process.

once your mac has …